8k811 Privacy Policy — How We Collect, Use, and Protect Your Information

This Privacy Policy applies to all users of the 8k811 platform, including visitors who browse the site without registering and members who hold an active account. It covers the collection, storage, use, and disclosure of personal data in connection with your use of our sports betting, bingo, and casino-style entertainment services in the Philippines. By accessing or using 8k811, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, you should discontinue use of the platform and contact our support team to close any existing account. This policy is reviewed periodically and any material changes will be communicated to registered members via the email address on file. The most current version of this policy is always available on this page.

When you register for an account on 8k811, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and compliant gaming experience. This includes your full name, date of birth, residential address, email address, and mobile number. During the identity verification process, we may also request a copy of a government-issued identification document and a proof of address, in line with our obligations under applicable Philippine regulations. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, and timestamps, though we do not store full card numbers on our servers. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall user experience for Filipino players.

The personal data we collect is used exclusively for the purposes of operating and improving the 8k811 platform and fulfilling our legal obligations as a licensed entertainment service in the Philippines. Specifically, we use your information to verify your identity and age before granting access to real-money features, to process deposits and withdrawals accurately and securely, and to communicate important account updates, security alerts, and promotional offers where you have opted in to receive them. We also use aggregated, anonymised data to analyse platform usage patterns and improve our sports betting, bingo, and casino-style game offerings. Your data may be used to detect and prevent fraud, money laundering, and other prohibited activities in accordance with our Terms and Conditions. We will never use your personal information to make automated decisions that produce significant legal effects without providing you with an opportunity to seek human review.

8k811 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their contracted services and subject to strict confidentiality obligations. In certain circumstances, we are legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines, and we will comply with such requirements without prior notice to you where the law prohibits it. If 8k811 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance where possible. We do not transfer personal data outside the Philippines except where necessary to operate our platform infrastructure, and in such cases we ensure that appropriate data protection safeguards are in place.

8k811 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure while you are logged in to the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and transaction processing. We also use analytics cookies to understand how users navigate the site, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve the platform for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main features of 8k811. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more information about the specific cookies we use and how to control them, please visit the FAQ page.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view sensitive account information, and regular security audits of our platform infrastructure. Despite these precautions, no online system can guarantee absolute security, and you are encouraged to use a strong, unique password for your 8k811 account and to enable any additional security features available to you. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory guidance, typically to support audit, compliance, and dispute resolution purposes. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you have concerns about the security of your account, please contact our support team immediately at [email protected].

As a user of 8k811 based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data and to receive a copy of the information we hold, the right to request corrections where that data is inaccurate or incomplete, and the right to request deletion of your data in certain circumstances, subject to our legal retention obligations. You also have the right to object to or restrict certain types of processing, and to withdraw your consent to marketing communications at any time without affecting the lawfulness of processing carried out before your withdrawal. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe in accordance with applicable law. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

8k811 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered members by email and update the effective date shown at the top of this page. Your continued use of the platform after any such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you have any questions about this Privacy Policy or about how 8k811 handles your personal data, please do not hesitate to reach out to us at [email protected]. This policy was last reviewed in 2025 and applies to all registered members and visitors of the 8k811 platform.